FRS Corporation (hereinafter referred to as “our company”) recognizes the importance of customers’ personal information and, in order to provide everyone with safe, secure, and reliable services, we have established the following policies, which are thoroughly communicated and adhered to by all employees.

Basic Policy

Our company complies with the Personal Information Protection Law and other related laws and regulations. We also continuously review and strive to improve and enhance the protection of personal information.
Our company establishes a management system for the protection of personal information, informs our officers and employees of our company regulations, and ensures their strict adherence.

Handling of Personal Information

1. 1. Acquisition, Use, and Provision of Personal Information
   • ・Our company handles personal information within the scope of the purposes of use explicitly indicated to customers. We do not disclose or provide personal information provided by customers to third parties without the customer’s consent or a legitimate reason.
   • ・Our company strives to keep personal information accurate and up-to-date, and works to prevent unauthorized access, leakage, loss, or damage of personal information, continuously implementing and improving information security measures.
   • ・Our company responds sincerely and promptly to inquiries and requests for disclosure regarding personal information from customers.
2. 2. Purpose of Use of Personal Information

   The personal information of customers will be used for the following purposes:

   • ・Real estate sales and leasing, and related agency, mediation, management, and ancillary businesses
   • ・Marketing activities via mail, email, telephone, etc., related to the above purposes
   • ・Responding to inquiries and consultations
   • ・Sending information about services and events
   • ・Service development and conducting surveys
   • ・Research, statistics, and analysis of marketing data
   • ・System maintenance and troubleshooting
   • ・Marketing activities via mail, email, telephone, etc., related to the above purposes, and providing personal information to third parties as necessary to achieve the above purposes
3. 3. Provision of Personal Information to Third Parties
   • Customers’ personal information may be provided to third parties within the necessary scope for achieving the above purposes of use, through documents, mail, telephone, internet, email, information systems, advertising media, etc., in addition to cases based on legal provisions. Upon request from the individual, we will stop providing information to third parties.
   • ・Recipients of Personal Information (Examples)
     Parties to contracts in real estate transactions, prospective buyers, other real estate agents, internet advertising companies, real estate business associations, and designated distribution organizations (for property registration, contract notification, and conducting business and price assessments using their data), financial institutions, judicial scriveners, land and house surveyors, real estate management companies, renovation companies, and moving companies in ancillary real estate transaction services.
   • ・Items of Personal Information Provided
     Name, address, phone number, property information, contract information, and other items necessary for achieving the above purposes of use in individual transactions.
4. 4. Inquiries Regarding Personal Information If you wish to disclose, correct, or delete your personal information, or if you wish to stop receiving information from our company, please contact us through the inquiry form.